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Besterfield, Dale H. .

Total quality management / by Dale H. Besterfield etc al.... - 3rd ed / - Delhi : Pearson Education(Singapore) Pte. Ltd. , 2003 - xi,640p ;

ISBN: 81-297-0260-6

Subjects--Topical Terms:
Total quality Management

Dewey Class. No.: X:8:(p:123) / P3

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