Zeithaml, Valarie.
Services Marketing / by Valarie A. Zeithaml:Mary Jo Bitner. - New York : The Mcgraw-Hill Companies, Inc. , 1998 - xx, 700p :
0-07-114881-7
Marketing
X:51 / N6;1
Services Marketing / by Valarie A. Zeithaml:Mary Jo Bitner. - New York : The Mcgraw-Hill Companies, Inc. , 1998 - xx, 700p :
0-07-114881-7
Marketing
X:51 / N6;1