| 000 | 00520nam a22001697a 4500 | ||
|---|---|---|---|
| 005 | 20231009103222.0 | ||
| 008 | 231009b |||||||| |||| 00| 0 eng d | ||
| 020 | _a9781138498259 | ||
| 082 |
_aX7295:8 _bQ9 |
||
| 100 |
_aButtle, Francis _eAuthor |
||
| 245 |
_aCustomer relationship management : _bconcepts and technologies / _cby Francis Buttle and Stan Maklan |
||
| 250 | _a4th ed. | ||
| 260 |
_aLondon and New York : _bRoutledge, _c2019. |
||
| 300 | _axxiii, 442p. | ||
| 700 |
_aMaklan, Stan _eCo author |
||
| 942 | _cTB | ||
| 999 |
_c88456 _d88456 |
||