000 | 00478nam a2200157Ia 4500 | ||
---|---|---|---|
008 | 211115s9999 xx 000 0 und d | ||
020 | _a978-81-7758-762-3 | ||
041 | _aeng | ||
082 |
_aX:74 _bP2 |
||
100 | _aDyche, Jill . | ||
245 | 0 |
_aCRM handbook: a business guide to customer relationship management / _cby Jill Dyche. |
|
260 |
_aDelhi : _bDorling Kindersley (India) Pvt. Ltd. , _c2002 |
||
300 | _a331p ; | ||
650 | _aManagement- Business guide | ||
942 | _cTB | ||
999 |
_c66457 _d66457 |