000 00470nam a2200169Ia 4500
008 211115s9999 xx 000 0 und d
020 _a978-81-317-5447-4
041 _aeng
082 _aX51
_bQ2:3
100 _aVerma, H.V. .
245 0 _aServices marketing text and cases /
_cby Harsh V. Verma.
250 _a2nd ed /
260 _aDelhi :
_bDorling Kindersley (India) Pvt. Ltd. ,
_c2012
300 _a660p ;
650 _aManagement-marketing
942 _cTB
999 _c64423
_d64423