| 000 | 00443nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 211115s9999 xx 000 0 und d | ||
| 020 | _a0-07-016414-2 | ||
| 041 | _aeng | ||
| 082 |
_a8 _bN2 |
||
| 100 | _aDenton, D.Keith . | ||
| 245 | 0 |
_aService trainer handbook : managing service businesses in the 1990`s / _cby D.Keith Denton. |
|
| 260 |
_aNew York : _bMcGraw-Hill , _c1992 |
||
| 300 | _a128p : | ||
| 650 | _aManagement | ||
| 942 | _cTB | ||
| 999 |
_c45826 _d45826 |
||