TY  - BOOK
AU  - Dahlgaard,Jens J,Kristensen,Kai and Kanji,Gopal K.,
TI  - Fundamentals of Total Quality Management : 
SN  - 0-7487-7293-6
U1  - 8 
PY  - 2010///
CY  - United Kingdom
PB  - Nelson Thornes Ltd
ER  -