Dahlgaard,Jens J,Kristensen,Kai and Kanji,Gopal K., <br/><br/>
Fundamentals of Total Quality Management :  
By Jens J.Dahlgaard,Kai Kristensen and Gopal K.Kanji .  
 - 1st /  
 - United Kingdom  Nelson Thornes Ltd  2010 
 - xi;372p. 
<br/><br/><label>ISBN: </label>0-7487-7293-6 
<br/><br/><label>Dewey Class. No.: </label>8  / Q0