Dale, B.G.  . <br/><br/>
Managing quality /  
by Barrie G. Dale. 
 - 4th ed /  
 - Oxford :   Blackwell Publishers Ltd ,   2003 
 - 519p ;  
<br/><br/><label>ISBN: </label>1-4051-2354-0 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>X:89Q8  / P3