TY  - BOOK
AU  - Whalen, D. Joel  .
TI  - I see what you mean persuasivd business communication / 
SN  - 81-7036-588-0
U1  - X:74 
PY  - 1996///
CY  - New Delhi : 
PB  - Sage Publications India Pvt. Ltd , 
KW  - Oral communication
ER  -